Agenda of Council - Wednesday, 19 April 2023

Christchurch City Council

Agenda

Notice of Meeting:

An ordinary meeting of the Christchurch City Council will be held on:

Date: Wednesday 19 April 2023

Time: 9.30 am

Venue: Council Chambers, Civic Offices,
53 Hereford Street, Christchurch

Membership

Chairperson

Deputy Chairperson

Members

Mayor Phil Mauger

Deputy Mayor Pauline Cotter

Councillor Kelly Barber

Councillor Melanie Coker

Councillor Celeste Donovan

Councillor Tyrone Fields

Councillor James Gough

Councillor Tyla Harrison-Hunt

Councillor Victoria Henstock

Councillor Yani Johanson

Councillor Aaron Keown

Councillor Sam MacDonald

Councillor Jake McLellan

Councillor Andrei Moore

Councillor Mark Peters

Councillor Tim Scandrett

Councillor Sara Templeton

13 April 2023

Principal Advisor

Dawn Baxendale

Chief Executive

Tel: 941 8999

Katie Matheis

Team Leader Hearings & Committee Support

941 5643

katie.matheis@ccc.govt.nz

www.ccc.govt.nz

Council

19 April 2023

TABLE OF CONTENTS

Karakia Tīmatanga................................................................................................... 4

1. Apologies Ngā Whakapāha................................................................................. 4

2. Declarations of Interest Ngā Whakapuaki Aronga.................................................. 4

3. Public Participation Te Huinga Tūmatanui............................................................ 4

3.1 Public Forum Te Huinga Whānui.......................................................................................... 4

3.2 Deputations by Appointment Ngā Huinga Whakaritenga...................................................... 4

4. Presentation of Petitions Ngā Pākikitanga............................................................ 4

Water Management Zone Committees

5. Christchurch West Melton Water Management Zone Committee Minutes - 24 November 2022................................................................................................................ 5

6. Selwyn Waihora Zone Committee Minutes - 13 Feburary 2023................................ 15

7. Banks Peninsula Water Management Zone Committee Minutes - 21 February 2023... 21

Staff Reports

8. Triannual Water Management Zone Committee Update........................................ 27

9. Three Waters Activities - November and December 2022 and January and February 2023 - Report to Council............................................................................................ 39

10. Removal of Library fines - one year on................................................................ 73

Karakia Whakamutunga

Karakia Tīmatanga

Whakataka Te hau ki Te uru

Whakataka Te hau ki Te tonga

Kia makinakina ki uta

Kia mataratara ki Tai

E hi ake ana te atakura

He tio, he huka, he hau hu

Tihei Mauri Ora

1. Apologies Ngā Whakapāha

At the close of the agenda no apologies had been received.

2. Declarations of Interest Ngā Whakapuaki Aronga

Members are reminded of the need to be vigilant and to stand aside from decision making when a conflict arises between their role as an elected representative and any private or other external interest they might have.

3. Public Participation Te Huinga Tūmatanui

3.1 Public Forum Te Huinga Whānui

A period of up to 30 minutes is available for people to speak for up to five minutes on any issue that is not the subject of a separate hearings process.

3.1.1

Drucilla Kingi-Patterson

Drucilla Kingi-Patterson will speak regarding a Friends of the Multi Arena group, better access for local people to use the Bus Exchange and extra No 17 bus stops on Hereford Street, to promote a Fairy, Elf, Alien festival for Christchurch, to discuss a new children’s play, and a new Rail Supporters Group.

3.2 Deputations by Appointment Ngā Huinga Whakaritenga

Deputations may be heard on a matter or matters covered by a report on this agenda and approved by the Chairperson.

There were no deputations by appointment at the time the agenda was prepared.

4. Presentation of Petitions Ngā Pākikitanga

There were no Presentation of Petitions at the time the agenda was prepared.

Council

19 April 2023

5. Christchurch West Melton Water Management Zone Committee Minutes - 24 November 2022
Reference / Te Tohutoro:	23/436311
Report of / Te Pou Matua:	Luke Smeele, Committee and Hearings Advisor, luke.smeele@ccc.govt.nz
General Manager / Pouwhakarae:	Lynn McClelland, Assistant Chief Executive Strategic Policy and Performance (lynn.mcclelland@ccc.govt.nz)

1. Purpose of Report Te Pūtake Pūrongo

The Christchurch West Melton Water Management Zone Committee held a meeting on 24 November 2022 and is circulating the Minutes recorded to the Council for its information.

2. Recommendation to Council

That the Council receives the Minutes from the Christchurch West Melton Water Management Zone Committee meeting held 24 November 2022.

1. Attachments Ngā Tāpirihanga

No.	Title	Reference	Page
a ⇩	Christchurch West Melton Water Management Zone Committee 24 November 2022 Minutes	22/1634567	6

Signatories / Ngā Kaiwaitohu

Author

Luke Smeele - Committee & Hearings Advisor

Council

19 April 2023

6. Selwyn Waihora Zone Committee Minutes - 13 Feburary 2023
Reference / Te Tohutoro:	23/436142
Report of / Te Pou Matua:	Luke Smeele, Committee and Hearings Advisor, luke.smeele@ccc.govt.nz
General Manager / Pouwhakarae:	Lynn McClelland, Assistant Chief Executive Strategic Policy and Performance (lynn.mcclelland@ccc.govt.nz)

1. Purpose of Report Te Pūtake Pūrongo

The Selwyn Waihora Zone Committee held a meeting on 13 February 2023 and is circulating the Minutes recorded to the Council for its information.

2. Recommendation to Council

That the Council receives the Minutes from the Selwyn Waihora Zone Committee meeting held 13 February 2023.

2. Attachments Ngā Tāpirihanga

No.	Title	Reference	Page
a ⇩	Minutes Selwyn Waihora Zone committee 13 February 2023	23/436143	16

Signatories / Ngā Kaiwaitohu

Author

Luke Smeele - Committee & Hearings Advisor

Council

19 April 2023

7. Banks Peninsula Water Management Zone Committee Minutes - 21 February 2023
Reference / Te Tohutoro:	23/423312
Report of / Te Pou Matua:	Katie Matheis, Team Leader Hearings & Committee Support (Katie.Matheis@ccc.govt.nz)
General Manager / Pouwhakarae:	Mary Richardson, General Manager Citizens & Community (Mary.Richardson@ccc.govt.nz)

1. Purpose of Report Te Pūtake Pūrongo

The Banks Peninsula Zone Committee held a meeting on 21 February 2023 and is circulating the Minutes recorded to the Council for its information.

2. Recommendation to Council

That the Council receive the Minutes from the Banks Peninsula Water Management Zone Committee meeting held 21 February 2023.

Attachments Ngā Tāpirihanga

No.	Title	Reference	Page
a ⇩	Banks Peninsula Water Management Zone Committee 21 February 2023 Open Minutes	23/422105	22

Signatories Ngā Kaiwaitohu

Author

Katie Matheis - Team Leader Hearings & Committee Support

Council

19 April 2023

8. Triannual Water Management Zone Committee Update
Reference / Te Tohutoro:	23/407919
Report of / Te Pou Matua:	Gina Waibl, Chairperson, and Trudi Bishop, Deputy Chairperson, Banks Peninsula Zone Committee Annabelle Hasselman, Chairperson, and Mike Patchett, Deputy Chairperson, Christchurch West Melton Zone Committee Les Wanhalla, Chairperson, and Matt Dodson, Deputy Chairperson, Selwyn Waihora Zone Committee
General Manager / Pouwhakarae:	Mary Richardson, General Manager Citizens & Community (Mary.Richardson@ccc.govt.nz)

1. Nature of Information Update and Report Origin

1.1 To provide the Council with an update from the Banks Peninsula, Christchurch West Melton and Selwyn Waihora Water Management Zone Committees.

1.2 The information in this report has been generated by the above three Water Management Zone Committees.

2. Officer Recommendations Ngā Tūtohu

That the Council:

1. Receive the information in the Triannual Report and note the work of each Water Management Zone Committee.

3. Brief Summary

3.1 The Banks Peninsula, Christchurch West Melton, and Selwyn Waihora Water Management Zone Committees (the Zone Committees) provide triannual reports to the Christchurch City Council. The first of these reports for 2023 is included as Attachment A.

Attachments Ngā Tāpirihanga

No.	Title	Reference	Page
a ⇩	Central Zone Committees Triannual Report to Christchurch City Council - 19 April 2023	23/521296	29

In addition to the attached documents, the following background information is available:

Document Name – Location / File Link

Not applicable

Confirmation of Statutory Compliance Te Whakatūturutanga ā-Ture

Compliance with Statutory Decision-making Requirements (ss 76 - 81 Local Government Act 2002).

(a) This report contains:

(i) sufficient information about all reasonably practicable options identified and assessed in terms of their advantages and disadvantages; and

(ii) adequate consideration of the views and preferences of affected and interested persons bearing in mind any proposed or previous community engagement.

(b) The information reflects the level of significance of the matters covered by the report, as determined in accordance with the Council's significance and engagement policy.

Signatories Ngā Kaiwaitohu

Author

Katie Matheis - Team Leader Hearings & Committee Support

Approved By

Diane Shelander - Senior Advisor Climate Resilience

Mary Richardson - General Manager Citizens & Community

Council

19 April 2023

9. Three Waters Activities - November and December 2022 and January and February 2023 - Report to Council
Reference / Te Tohutoro:	23/105070
Report of / Te Pou Matua:	Brent Smith, Acting Head of Three Waters
General Manager / Pouwhakarae:	Mary Richardson, General Manager Citizens & Community (Mary.Richardson@ccc.govt.nz)

1. Nature of Information Update and Report Origin

1.1 The purpoose of this report is to update the Council on Three Waters service delivery during the period November and December 2022 and January and February 2023.

1.2 This report was put together by staff in the Three Waters unit.

2. Officer Recommendations Ngā Tūtohu

That the Council:

1. Receive the information in the Three Waters Activities – November and December 2022 and January and February 2023 Report to Council

3. Brief Summary

3.1 An update on drinking water compliance, water safety plans and applications for exemptions from residual disinfection (chlorine).

3.2 An update on resource consent across three waters.

3.3 An overview of delivery of capital projects for three water services across the city.

3.4 A summary of the operation of the interim wastewater plan following the November 2021 fire and improvements in wastewater treatments, discharge quality and odour control.

Attachments Ngā Tāpirihanga

No.	Title	Reference	Page
a ⇩	Attachment to report 23/105070 (Three Waters Activities Report to Council - November & December 2022 and January & February 2023	23/345798	41

In addition to the attached documents, the following background information is available:

Document Name – Location / File Link

Not applicable

Confirmation of Statutory Compliance Te Whakatūturutanga ā-Ture

Compliance with Statutory Decision-making Requirements (ss 76 - 81 Local Government Act 2002).

(a) This report contains:

(i) sufficient information about all reasonably practicable options identified and assessed in terms of their advantages and disadvantages; and

(ii) adequate consideration of the views and preferences of affected and interested persons bearing in mind any proposed or previous community engagement.

(b) The information reflects the level of significance of the matters covered by the report, as determined in accordance with the Council's significance and engagement policy.

Signatories Ngā Kaiwaitohu

Author	Brent Smith - Acting Head of Three Waters
Approved By	Mary Richardson - General Manager Citizens & Community

Council

19 April 2023

10. Removal of Library fines - one year on
Reference / Te Tohutoro:	23/298568
Report of / Te Pou Matua:	Elaine Sides, Content Manager, Libraries and Information Unit
General Manager / Pouwhakarae:	Mary Richardson, General Manager Citizens & Community (Mary.Richardson@ccc.govt.nz)

1. Nature of Information Update and Report Origin

1.1 Progress report on the impact of removing library fines from 1 March 2022

1.2 Report written by Libraries and Information Unit

2. Officer Recommendations Ngā Tūtohu

That the Council:

1. Receive the information in the Removal of Library fines – one year on Report

3. Brief Summary

3.1 From 1 March 2022, the library stopped charging adult members fines on overdue material, and removed all historical debt relating to fines from their records.

3.2 Since then the number of late returns has fluctuated in line with the number of books issued. Data has indicated some customers are choosing to keep their books past the due date but ensuring they are returned within the following month so that they can continue to borrow more books, place holds, and access our digital material. If books are not returned within this time, a block is placed on their record and the customer is no longer able to access these services until these overdue books are returned.

The removal of fines has had a significant impact on the amount of debt owed. The majority of debt now owed relates to the replacement cost and processing fees associated with each book. This debt happens automatically when the book is deemed lost at the same time the membership record is blocked. As soon as the book is returned both costs are removed automatically.

Currently 52% of the debt relates to lost books, 44% relates to processing fees, 2% to debt collection referral fees, and 2% for holds, bestsellers and audio visual charges.

At 1 March 2023, the percentage of members with blocked cards remained at the same level as 1 March 2022. In the past 12 months 77% of the total debt owed was cleared within one month, and 88% was cleared six months later.

3.3 The removal of fines has given customers more choice in how they access the collection – parents are no longer penalised for overdue children’s books mistakenly issued on their card. For others it has provided extra time to enjoy their reading material and support their wellbeing without the pressure or worry of having books back by a certain time and having to find the money to pay fines.

Feedback from customers has indicated relief, joy and delight in being able to use the library again after many years of not being able to access services due to owing fines. From a staff perspective, conversations with customers have moved from what was negative interactions into really positive ones. In addition to improving access to our collections, services and facilities, the removal of fines has demonstrated empathy, and enabled relationships with our customers to be strengthened by creating trust and showing respect.

3.4 In the last year, the Library has had a 10% increase in the number of new members joining the library compared to the previous year. There is no data available to show how many of these members had used the library previously and had returned due to fines being removed.

3.5 The number of issues has increased 4.2% from the previous year. Some of this increase can be attributed to the removal of fines.

3.6 There has been a 16% increase in the number of holds placed by adult members since the holds were reduced from $3 to $2 from 1 July. The number of holds picked up at Akaroa and Little River Libraries has increased by 46% since those with adult membership have had access to free holds. The removal of fines has had minimal impact on access to popular books. Waiting lists have continued to be monitored closely and buying patterns changed when any trends were identified. Customers have continued to have the ability to renew books if there are no holds waiting to be filled.

3.7 Removing the fines relating to children’s books issued on adult cards has had a significant impact on the number of disputes being worked through by library staff. Now most disputes relate to customers objecting to paying the $21 processing fee as well as the replacement cost; and having to pay debt collection referral fees. A very small percentage of customers remain on Managed Accounts as they pay off charges relating to lost books.

3.8 The removal of fines and reduction in hold charges has impacted on revenue gained in this financial year. While this was anticipated and budgeted for, year to date figures show revenue received overall is less than what was estimated. This aligns with the trend we have seen in New Zealand and overseas in the last few years as more libraries are removing their charges altogether.

Attachments Ngā Tāpirihanga

There are no attachments to this report.

In addition to the attached documents, the following background information is available:

Document Name – Location / File Link

Not applicable

Confirmation of Statutory Compliance Te Whakatūturutanga ā-Ture

Compliance with Statutory Decision-making Requirements (ss 76 - 81 Local Government Act 2002).

(a) This report contains:

(i) sufficient information about all reasonably practicable options identified and assessed in terms of their advantages and disadvantages; and

(ii) adequate consideration of the views and preferences of affected and interested persons bearing in mind any proposed or previous community engagement.

(b) The information reflects the level of significance of the matters covered by the report, as determined in accordance with the Council's significance and engagement policy.

Signatories Ngā Kaiwaitohu

Authors

Elaine Sides - Content Manager

Carolyn Robertson - Head of Libraries and Information

Approved By

Carolyn Robertson - Head of Libraries and Information

Mary Richardson - General Manager Citizens & Community